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PRIVACY POLICY
This policy describes how we collect and use your personal data upon visiting our website and the corresponding dashboard. Our privacy policy is guided by and in accordance with the Personal Data Protection Act (PDPA) and other pertinent data protection regulations in Singapore.
WHO WE ARE:
Please see the “About” section for an understanding of our story and the Sustain Team.
WHO IS USING YOUR COLLECTED PERSONAL DATA:
The SUSTAIN Team is the primary controller of data and information collected in our website. As such, the team is responsible and accountable for ensuring safety and security of data collected. Access is provided on a limited basis and in accordance merely with the efficient maintenance of the site.
WHAT DATA IS COLLECTED:
The following data are collected: 1) Personal data voluntarily provided by user; and 2) Technical data automatically collected to track traffic on the site for efficient maintenance.
Only personal data voluntarily and with consent provided by the user shall be collected. These include email addresses, contact information, comments that identify user, and other such information/media willingly provided by the user.
Our website uses cookies to track traffic and site usage by the public. Cookies are small amounts data that may be discarded after user closes the browser and finishes session. Cookies do not contain personal data. Usage of the website and the dashboards lead to the automatic collection of following information: IP addresses, time zone settings, anonymized browser user agent string (for spam detection), mobile network information, and other information directly connected only to site visit (page response times, length of visits, among others).
HOW WE USE COLLECTED DATA:
We use the collected data in for the following purposes, among others: 1) maintenance of the website and the dashboard; 2) to allow users a more seamless participation in the features of our website; 3) for administrative purpose in ensuring the improvement of data and features of the website; 4) monitoring of use and traffic in the website and the dashboard; and 5) for any other purpose within the reasonable means and within the bounds of consent given.
HOW WE STORE AND RETAIN COLLECTED DATA:
All data collected are stored in secure servers. While we aim to ensure that the security of collected data is of utmost importance, it is noted that the use of the website and its features is for public use and thus the transmission of information is done, consequently, through the internet. The team cannot completely guarantee full security of transmitted data and thus, users are advised to employ diligence in the protection of their own data.
Collected data shall only be retained as long as necessary to fulfill the purpose for which they have been collected. Such purpose include, among others, efficient maintenance of the website, as well as other legal and reportorial requirements.
THIRD PARTY SHARING OF COLLECTED DATA:
For purposes of maintaining the website and the dashboard, we employ the assistance of service providers, who will also have access to collected data in order to perform their services effectively. All professional service providers are required by reasonable and relevant legal standards to take measures that would ensure the secure handling of collected data as shared. Shared data shall not be used for the personal use of the service providers, or any other such use that shall not be covered by pertinent contractual obligations between the Sustain Team and the service providers.
Collected data may also be disclosed if doing so is required by law, or in connection to complying with legal processes (such as a court order or subpoena) and cooperation with legitimate law enforcement operations.
CHANGES TO THE PRIVACY POLICY
Changes to the privacy policy made be done without need for prior notification during visits to the website. Any changes we make will be posted on this page so it is the responsibility of the user to check this page for updates or changes. Any change will be done in accordance with relevant laws and regulations.
